Had to call my Shasta salesman today

Unfortunately I've been trying to contact Tina off and on all week without any success. She's not even returning my phone calls. I finally called Thom (my salesman) since I couldn't get a hold of anyone else. We're spending way too much money on this remodel to not have anyone ignore us about the fungus and spores in the pool. It's disgusting! He's assured me that someone will contact me no later than Monday about not being able to clean the pool anymore.

I really do feel bad about calling him and bothering him on Good Friday, but something has to be done.